Can we pick up our order.
Yes you can pay and pick up your order from our shop, address and hours can be found on our
website see "Contact us"
What forms of payment do you accept.?
At present NZ online transfers or bank deposits only, we do not accept cheques.
Credit card and Paypal will be available in due course.
Do you ship overseas.?
This will be available when we are accepting Credit Cards and Paypal.
I am buying this as a present for a friend, can you ship to another address.?
Yes, we are happy to gift wrap your item for a small fee. You can add a message which
we will print and attach to the item. Please e-mail and advise us sales@cooltoys.co.nz
Can I place an order for out of stock items.?
We will take back orders, your will be advised when the item is ready for shipping and
how much it costs. We reserve the right to cancel orders due to the availability from
the manufacturer in which case you will be notified by e-mail.
Shipping
We endeavor to maximize your shipping dollar by combing multiple purchases into 1 parcel.
Hence we will advise your shipping costs by return e-mail. Should you have any other
shipping queries please do not hesitate to contact us by e-mail at info@cooltoys.co.nz
Do the Tomy train tracks fit the wooden tracks?.
No the Tomy trains or tracks are not compatible with the wooden tracks.
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